Privacy Policy

Last Updated: 26/07/2025

At Arheli, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.arheli.com] and use our services. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect 

a. Personal Information​ When you interact with our website, we may collect personal information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party gateways)
b. Non-Personal Information 
​
We may also collect non-personal data such as: ​
  • Browser type
  • Device information
  • IP address
  • Pages visited and time spent on the website
  • Referring website addresses
2. How We Use Your Information 

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding purchases or inquiries
  • Improve our website, services, and customer experience
  • Send marketing and promotional content (only with your consent)
  • Ensure website security and prevent fraud
3. Cookies & Tracking Technologies 

We use cookies and similar tracking tools to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Understand user behavior and traffic patterns
  • Provide relevant advertisements
You can control or disable cookies through your browser settings, but this may affect certain features of our site.
4. Third-Party Services 

We may use trusted third-party tools and services (e.g., payment processors, shipping partners, marketing platforms) that collect and process your data to assist us in delivering our services. These third parties are bound by confidentiality agreements and data protection policies.

5. Data Protection 

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights 

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (where applicable)
  • Opt-out of marketing communications at any time
To exercise these rights, please contact us at:
[your email address]
7. Children’s Privacy 

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

8. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed.

9. Contact Us 

If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out: