​Shipping Policy

Effective Date: 26/07/2025

​​Thank you for choosing Arheli. We are committed to delivering your favorite Ayurvedic products to your doorstep in a timely and secure manner. Please read our shipping policy carefully to understand how your orders will be processed and shipped.

1. Order Processing Time
  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.
  • During high demand or festival seasons, processing times may be slightly delayed.
2. Shipping Charges
  • Standard Shipping: ₹65 (free for orders above ₹1000)
  • Shipping charges for your order will be calculated and displayed at checkout.
3. Estimated Delivery Time
  • Metro Cities: 2–5 business days
  • Other Locations: 4–8 business days
  • Remote areas may take longer depending on local logistics.
Note: Delivery time may vary depending on product availability, destination, and courier partner.
4. Delivery Partners 
We work with reputed and reliable courier services to ensure safe and timely delivery. Tracking details will be shared with you via email/SMS once the package is dispatched.
5. International Shipping 
​We are delighted to offer international shipping, allowing customers worldwide to enjoy our products. No matter where you are, we’re committed to delivering to your doorstep.
6. Order Tracking 
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track the progress of your delivery in real-time.
7. Incorrect Shipping Information 
Please ensure that all shipping information is correct at the time of order placement. Inaccurate or incomplete addresses may result in delays or non-delivery.
8. Delayed or Lost Orders 
If your order is delayed or appears to be lost, please contact us at arhelicosmetics@gmail.com with your order ID. We will promptly investigate and provide a resolution.
9. Damaged Packages 
If you receive a package that is visibly damaged or tampered with, kindly refuse delivery and inform us immediately at ​arhelicosmetics@gmail.com. We will arrange a replacement or refund as per our return policy.
10. Contact Us If you have any questions regarding shipping or your order, please feel free to reach out:
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​​ arhelicosmetics@gmail.com
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+91 9876898672​

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